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Before you use your 71hi account — whether that's funding your wallet via Nagad or Rocket, browsing the lobby, or checking your transaction record — these terms set out the rules that apply. Access and eligibility depend on your local law and the regions where 71hi operates.
These terms form the agreement between you and 71hi when you register and use the platform. By opening an account, you confirm that you have read and accepted every clause here. We may update these terms when our services change — for example, when payment rails like Nagad or Rocket are added or adjusted, or when account verification steps are revised. When we make a material change, we will notify you through the contact method on your account before the change takes effect. Continued use of your account after that notice counts as acceptance. If you do not agree with a change, you may close your account by contacting our support team through the channels listed on the site. These terms do not override any right you hold under the law of your eligible region. Where local law conflicts with a clause here, the local law applies to the extent of that conflict. Nothing in this agreement limits our ability to suspend or close an account where we have reasonable grounds to believe the terms have been breached. All disputes are handled through the process described in the contact section below.
These terms cover your registered 71hi account and every action you take while signed in. Understanding what falls inside and outside this policy helps you know where to direct questions.
These terms govern how you open, use, and close your 71hi account, including login credentials, session security, and the steps shown in your account settings. Any access that depends on local law or eligible region is noted at the relevant step.
Deposits and withdrawals processed through Nagad, Rocket, or other configured payment methods fall under these terms. The limits, verification steps, and records for each transaction are shown inside your signed-in account area.
The game lobby, table titles, and any content served through your account are covered here. Availability of specific titles or categories may vary by region and is shown in the lobby at the time you browse.
Payment providers such as Nagad and Rocket operate under their own separate terms. 71hi is not responsible for the policies of those third-party services. Where a dispute involves a payment provider directly, you will need to contact that provider.
You have several practical rights under these terms that you can act on directly through your account or by contacting support. Your transaction history is available in the signed-in account area — every deposit and withdrawal processed through Nagad, Rocket, or other configured rails is recorded there with a timestamp and reference number. If you believe any account detail is incorrect — your registered contact information, your stated region, or a transaction record — you can raise a correction request through the support routes listed on the site. We will review and respond through the same channel you used to contact us. If you want to understand how a specific clause applies to your situation, or if you have a question about a transaction that the account record does not resolve, our support team is the right place to start. Account closure is also your right at any time; the process is outlined in the support section below.
Open the transaction history in your signed-in account to see every deposit, withdrawal, and wallet movement with its reference number and date.
If your registered contact information or region is wrong, submit a correction request through the support channel. We will confirm the update once verified.
Any question about how a clause applies to your account can be sent to support. We respond through the same channel you used — no need to switch platforms.
You may close your account at any time by contacting support. Any pending transactions will be settled according to the steps shown in your account before closure is confirmed.
If you have a question about these terms, a transaction dispute, or an account matter, use the contact routes published on the site. We respond through the same channel you write to us on.
Open the chat widget from any page while signed in. Use this for account questions, transaction queries, and policy clarifications.
Send your query to the support email address listed on the Contact page. Include your account reference number so we can locate your record quickly.
The Help Centre on the site covers common account, wallet, and policy questions. Check there first — many terms questions are answered without needing to contact us directly.
We take the handling of your account data and the integrity of these terms seriously. Here is how we manage the key areas.
We retain your account data — including transaction records for Nagad, Rocket, and other configured payment methods — for as long as your account is active and for the period required by applicable law after closure. You can request a summary of your stored data through support.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how your account functions during a session.
Your account credentials are your responsibility. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately using the routes listed on the site.
If you want to request a change to how your data is handled, or if you believe a term has been applied incorrectly to your account, contact support in writing. We will acknowledge your request and respond within a reasonable time.
Answers to the questions we hear most often about how these terms work in practice.
Yes. Every transaction you make through a configured payment method — including Nagad and Rocket — is covered by these terms. The specific limits and verification steps for each method are shown in your account at the point of transaction.
Where your local law gives you a right that conflicts with a clause here, local law applies to the extent of that conflict. Access and eligibility always depend on your region. If you are unsure whether the platform is available where you are, check the eligibility information in your account or contact support.
Sign in to your account and open the transaction history section. Every deposit and withdrawal — including those processed through Nagad, Rocket, or other configured rails — is listed there with a reference number, date, and amount.
Yes. If any registered detail is wrong — your contact information, your stated region, or a transaction record — contact support through the routes on the site. We will review the request and confirm any update once the correction is verified.
We will notify you through the contact method on your account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms. If you do not agree, you can close your account by contacting support.
Contact support through any of the published routes and request account closure. Any pending transactions will be settled according to the steps shown in your account before the closure is confirmed. Your data is retained for the period required by applicable law after closure.