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Your 71hi account connects directly to Nagad and Rocket so the path from wallet to balance stays short. Deposits, withdrawals and transaction records are all inside your account area — open it from any mobile browser and follow the steps shown there.
Funding your 71hi account starts at the deposit counter inside your signed-in account area. We support Nagad and Rocket as the primary mobile wallet routes for Bangladesh. Open the deposit section, pick your wallet, enter the amount shown in the field, and confirm the transfer from your wallet app. Your balance updates once the wallet transaction clears on our end. The exact minimum and maximum amounts are displayed in the deposit form itself — follow those figures rather than any number quoted elsewhere. If the form shows a reference code, copy it into your wallet transfer note so the transaction matches automatically.
Log into your 71hi account and navigate to the banking or deposit section shown in your account menu.
Select your preferred mobile wallet from the options displayed. Only the methods shown in your account are active for your region.
Type the amount within the limits shown on the form. Copy any reference code provided into your wallet transfer note.
Complete the transfer in your wallet app, then return to your 71hi account to see the updated balance once the transaction is matched.
When you want to move your 71hi balance back to your Nagad or Rocket wallet, head to the withdrawal section of your account. We ask you to use the same wallet you deposited with — this keeps the account-to-wallet path consistent and helps us match your identity on file. Enter the withdrawal amount within the limits shown, confirm the wallet number, and submit the request. The status of your withdrawal appears in your transaction history so you can track where it stands. Do not submit a second request while one is already pending; check the status label first. Any identity check required at this stage will be shown as a prompt inside your account — follow only those instructions.
Go to the banking area of your signed-in account and select the withdrawal option from the menu.
Choose Nagad or Rocket — ideally the same wallet used for your deposit — and confirm the wallet number shown.
Type the amount within the limits displayed on the form and submit the request. Do not duplicate the request while it is processing.
Your withdrawal status appears in the transaction history section. Follow any account prompt if additional verification is required.
At certain points — typically before a first withdrawal or when your account activity triggers a review — your 71hi account will display a verification prompt. We only ask for what is shown in that prompt; do not send documents through any other channel. The fields and instructions in your account area are the authoritative source for what is needed at that moment. Some accounts complete verification quickly; others may require a follow-up step shown in the same area. If you are unsure what a field is asking for, reach out through the support route listed in your account rather than guessing. Keeping your wallet number consistent across deposits and withdrawals reduces the chance of a verification hold.
A prompt appears inside your account when verification is needed. It lists exactly what to provide — follow only those instructions.
Do not send documents by any other route. The account form is the only channel we process for identity checks.
Using the same Nagad or Rocket number for deposits and withdrawals helps your account match records without extra steps.
If any verification field is confusing, use the support route shown in your account rather than submitting incorrect information.
The payment methods available in your 71hi account depend on your region and account status. Nagad and Rocket are the primary mobile wallet routes we support for Bangladesh. Check your account's deposit section to see which options are active for you — availability can vary based on local law and eligible regions.
Mobile wallet deposit and withdrawal via Nagad. Select from the deposit counter and follow the transfer steps shown.
Rocket mobile banking for deposits and payouts. Use the same Rocket number across transactions to keep your account matched.
Bank transfer may appear as an option in your account area depending on your region and account tier.
Every deposit and withdrawal you make through 71hi generates a record on both sides — your mobile wallet and your account transaction history. When the two records match, the transaction is settled. If they do not match immediately, the reference details are what you need to raise a query. Keep a screenshot of your wallet confirmation until the account balance reflects the transaction. The status labels in your account history tell you where a transaction stands at any point.
Every transaction carries a reference code visible in both your wallet confirmation and your 71hi account history. This is the key detail for any support query.
Your account history shows status labels such as pending, matched or completed. A pending label means the transaction is still being processed on our end.
Open the transaction history inside your signed-in account to see a full list of deposits and withdrawals with dates, amounts and current status.
Save your wallet app confirmation screenshot until the matching status appears in your 71hi account. This is the evidence needed if you contact support.
Your account security at 71hi starts with the basics you can verify yourself. Always access your account through the correct 71hi domain — check the address bar before entering your login details. We do not ask for your wallet PIN or full password through any support channel. If a message claims to be from us and asks for those details, do not respond to it.
Access your account only through 71hi. Verify the domain in your browser address bar each time, especially when following a link from a message or search result.
The name and wallet number on your 71hi account should match your registered mobile wallet. Mismatches can trigger a hold on withdrawals until the account is verified.
We match withdrawal requests to the wallet used for deposits. Using a wallet registered in your own name keeps the account-to-wallet path clear and reduces verification delays.
The published support route is inside your signed-in account area. Use that channel for any banking query — it is the route we monitor and respond through.
These are the questions we hear most often about deposits, withdrawals and account checks on 71hi. If your question is not covered here, the support route inside your account is the right place to ask.
Nagad and Rocket are the primary mobile wallet options we support for Bangladesh. The deposit section of your account shows which methods are currently active for your region and account status.
Your account balance updates once the wallet transaction is matched on our end. Check the transaction history section for a status label. Keep your wallet confirmation screenshot until the matched status appears.
We recommend withdrawing to the same wallet used for your deposit. Using a different wallet may trigger a verification step. Follow the instructions shown in your account if a prompt appears during withdrawal.
Check your wallet confirmation for the reference code and compare it with the record in your 71hi transaction history. If the status has not updated, contact support through the route shown inside your signed-in account and share the reference code.
We only ask for what is shown in the verification prompt inside your account area. Do not send documents through any other channel. The fields displayed in your account are the authoritative guide for what is needed at that stage.
The minimum and maximum amounts are shown directly in the deposit and withdrawal forms inside your account. Follow those figures — they reflect your current account tier and the active payment method you have selected.