71hi Privacy Policy: How We Handle Your information
At 71hi, your account data — including your wallet activity, transaction records, and payment details linked to Nagad or Rocket — is handled with a clear set of rules you can read and act on. This policy tells you exactly what we collect, why we collect it, and what you can do about it. Access to this platform depends on your local law and eligible regions.
Account Data Protection
Nagad & Rocket Transaction Records
Your Right to Review
Contact Support Directly
POLICY SCOPE NOTICE
What This Policy Covers at 71hi
This policy applies to information collected when you access 71hi, create an account, or carry out transactions through supported payment methods including Nagad and Rocket. We collect the data needed to operate your account: your registration details, login activity, wallet transaction history, and device information used during mobile sessions. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Rocket is limited to what those services require to complete your transaction — nothing more. Cookies and similar tools are used to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser at any time. Retention periods vary by data type: account records are kept while your account remains active and for a period after closure as required by applicable rules. Where local law in Bangladesh or your eligible region imposes specific data-handling obligations, those requirements take precedence. If you have questions about how a specific data point is used, our support team can walk you through it.
Nagad Transactions
Payment data passed to Nagad covers only what is needed to process your deposit or withdrawal. We do not store your Nagad PIN or full account credentials on our servers.
Rocket Payments
Rocket transfer details are handled through the payment processor's own secure channel. Your Rocket account number is used only to route the transaction you initiate.
Mobile Session Data
When you access 71hi on a mobile device, we log session identifiers and device type to keep your account secure and to display your transaction history correctly.
Account Records
Your registration information and transaction log are retained while your account is open. After closure, records are kept only as long as applicable rules in your eligible region require.
INSIDE VS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every interaction on or around 71hi falls under this policy. Understanding the boundary helps you know who to contact when something goes wrong. This policy covers your 71hi account directly — the data you submit, the records we generate, and the choices you can make. It does not extend to third-party services you reach through links on this site, or to the internal policies of payment processors like Nagad and Rocket. Those services have their own terms.
Account Access
Login activity, session tokens, and account settings you configure inside 71hi are covered by this policy. We control how that data is stored and who can see it.
Transactions
Deposit and withdrawal records generated within your 71hi wallet fall under this policy. The payment processor's own handling of your Nagad or Rocket details is governed by their separate policy.
Site Content
Pages, game lobbies, and promotional notices published on 71hi are covered. We are responsible for the data practices tied to how you interact with that content.
Third-Party Services
External links, payment gateways, and any service you reach outside the 71hi domain operate under their own privacy terms. We do not control or represent those policies.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have real, actionable choices about the data tied to your 71hi account. These are not abstract legal statements — they are steps you can take through your account or by contacting support directly. You can review the transaction history in your account wallet at any time; it shows every deposit and withdrawal, including those made via Nagad and Rocket. If any detail in your account profile is incorrect — name, contact information, or linked payment reference — you can request a correction through the account settings page or by raising it with support. If you want to understand why a specific piece of data was collected or how long it will be kept, submit a question through the support channel and we will respond with the relevant detail. Requests to close your account and have your data handled according to applicable retention rules can also be submitted through support. Eligibility for certain rights depends on your local law and the region from which you access the platform.
Review Your Records
Open your account wallet to see the full transaction log. Every Nagad and Rocket transfer is listed with its date, amount, and status — no need to contact support for routine history checks.
Correct Account Details
If your registered name or contact information is wrong, go to account settings or raise a correction request with support. We will update the record and confirm the change.
Ask About Data Use
Not sure why a particular detail was collected? Send a question through the support channel. We will explain the purpose and retention period for that specific data point.
Request Account Closure
You can ask us to close your account at any time. Post-closure data handling follows the retention rules applicable in your eligible region under local law.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, the routes below are the ones we actively monitor. Use the channel that works best for your situation — all of them connect to the same support team.
Live Chat
Open the chat widget from any page on 71hi to reach support directly. This is the quickest route for account-specific privacy questions or correction requests.
Email Support
Send a written request to our support email address listed in the contact section of the site. Email is the right channel for formal data requests or account closure submissions.
Help Centre
The help centre on 71hi covers common privacy questions, including how to read your transaction record and how to update account details without contacting support.
HOW WE MANAGE DATA
Data Handling, Cookies, and Account Security at 71hi
Knowing the mechanics behind how your data is protected helps you make informed choices about your account. Here is how each area works in practice at 71hi.
Data Storage
Account and transaction data is stored on secured servers. Access is restricted to the team members and systems that need it to operate your account. We do not share your data with advertisers.
Cookies and Session Tools
We use cookies to keep your session active and to remember your account preferences. You can clear or block cookies through your mobile browser settings; doing so may require you to log in again on your next visit.
Account Security
Your account is protected by the login credentials you set. We recommend using a strong, unique password. If you notice any access you did not authorise, contact support immediately through live chat.
Policy Updates
When this policy changes in a material way, we will post a notice on the site. Continued use of your account after a posted update means you have seen the revised terms. You can always request the current version through support.
POLICY FAQ
Common Questions About Your Privacy at 71hi
These are the questions we hear most often from account holders about how their data is managed. If your question is not here, the support team can answer it directly.
What personal data does 71hi collect when I open an account?
We collect the registration details you submit — name, contact information, and the payment reference you use for Nagad or Rocket transactions. We also log session and device data each time you access the platform from your mobile or browser.
Can I see all the data 71hi holds about me?
Your transaction history and account details are visible directly in your account wallet. For a broader view of what we hold, submit a request through the support email listed on the site and we will provide the relevant records.
Does 71hi share my Nagad or Rocket payment details with anyone?
Payment details are passed only to the processor handling your transaction — Nagad or Rocket — and only to the extent needed to complete it. We do not share payment references with advertisers or unrelated third parties.
How long does 71hi keep my account data after I close my account?
After closure, we retain records for the period required by applicable rules in your eligible region. The exact duration depends on your local law. You can ask support for the specific retention period that applies to your account.
How do I correct wrong information in my 71hi account?
Go to account settings to update basic profile details yourself. For changes that require verification — such as a linked payment reference — raise a correction request through live chat or support email and we will process it.
Does this privacy policy apply if I access 71hi from outside Bangladesh?
Access to 71hi and the rights available to you depend on your local law and eligible region. If you are accessing from a region where the platform is not available under local law, this policy may not apply in full. Check the terms for your region.
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